How We Helped a Florissant Homeowner Recover From a Flooded Basement after a Sump Pump Failure

When the Homeowner Reached Out to Our Team

We received a call from a homeowner in Florissant whose basement had flooded due to a failed sump pump. Water had spread across most of the basement, soaking the carpets and parts of the laminate flooring. Drywall, baseboards, and even some personal items were affected. The homeowner was concerned about long-term damage and the risk of mold and they needed a fast, professional response, so we stepped in immediately.

Our Thorough Approach to Basement Water Mitigation 

When water damage hits, every second counts. This is why our team always has a detailed plan in place to clean up the water, remove the damage, and start drying the area to prevent mold and structural issues. Here’s how we did it:

Inspection and Moisture Reading

Once we arrived, we performed a full inspection. Using moisture meters, we identified all the areas where water had seeped, even the spots that didn’t look wet. This step helped us figure out exactly what materials had to be removed and what could be saved.

Water Extraction and Material Removal

To address the water damage effectively, we followed a structured approach involving both extraction and removal:

• Extraction: Used wet vacuums to quickly remove standing water, which was shallow but widespread, preventing further absorption into walls and flooring.
• Assessment: Evaluated the extent of water damage to identify materials that could not be salvaged.
• Demolition: Removed affected drywall, warped laminate flooring, and soaked baseboards to prevent mold growth and structural damage.
• Carpet Removal: Pulled up the saturated carpet and pad, which could not be dried in place.
• Disposal: Safely bagged all damaged materials and placed them in our trucks for proper disposal.

Equipment Setup for Drying

After removing damaged items, we set up commercial-grade air movers and dehumidifiers to start drying the space. We also used containment barriers to isolate the wet areas and speed up the drying process. We left our equipment to run continuously for several days and adjusted it each day to ensure every corner of the basement would be dried completely.

Antimicrobial Treatment

To help prevent mold and bacteria growth, we treated all affected surfaces with antimicrobial solutions. We applied this treatment to the framing and any exposed materials. This step is especially important in basements, where humidity tends to linger.

Final Check and Client Walkthrough

Once the basement was dry and safe, we returned for a final walkthrough. We double-checked all areas with moisture meters to make sure everything was completely dry. Then, we walked the homeowner through the space to explain the work and answer any questions they had.

Sump Pump Failure? Call Our Team for Expert Water Damage Mitigation!

Dealing with water damage is never easy, but having the right team makes all the difference. At True North Restoration of Greater St. Louis West, we’re proud to help homeowners like this one in Florissant recover quickly and safely after a flood. If your basement has suffered water damage, don’t wait for it to get worse! Give us a call today at (314) 557-3990, or fill out this form for an estimate and let our experts take care of the problem from start to finish.